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How solts777 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby.

Account data protectedbKash, Nagad, Rocket payment privacyYour rights, clearly statedContact us to request changes
solts777 How solts777 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about this policy, want to know what data we hold on your account, or need to request a correction or deletion, our support team is the right place to start. You can reach us through live chat from inside your account, by email, or through the help section in the mobile interface. We aim to respond to privacy-related requests within a reasonable timeframe.

Live Chat Open your account on mobile or desktop and start a live chat session. Raise your privacy query directly and we will log it for our data team.
Email Support Send your data request or privacy concern by email. Include your registered account details so we can locate your record and respond accurately.
Help Section Head to the Help section inside the lobby. From there you can submit a written request about your personal data without needing to wait in a chat queue.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of technical and procedural measures to keep your account data safe. SSL encryption covers the connection between your device and our servers whenever you log in, make a payment or browse the lobby. Your bKash, Nagad or Rocket wallet details are handled only through the relevant payment processor — we do not store your mobile banking PIN or wallet password on our systems. Cookies help us remember your session preferences and keep the lobby responsive across visits.

SSL Encryption

Every login, payment step and account action runs over an encrypted connection. Your bKash and Nagad transaction data is not exposed in transit.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser settings.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can ask us what we hold and how long we plan to keep it.

Change Requests

If any detail on your account is wrong, contact support via live chat or email. We will verify your identity and update or delete the record as permitted by applicable rules.

Common Questions About This Privacy Policy

Still unsure about how your data is handled? These are the questions we hear most often from account holders in Bangladesh — answered directly, without the legal fog.

We collect your name, contact details, login credentials and device information. When you deposit via bKash, Nagad or Rocket, we also record transaction references to match payments to your account.

We share only what your payment processor needs to complete a transaction. We do not pass your bKash wallet number, Nagad details or Rocket reference to unrelated third parties.

Contact us via live chat or email with your registered account details. We will verify your identity and provide a summary of the personal data we currently hold on your account.

Yes. Send a deletion request through support. We will remove what we can, but some data may need to be retained under applicable rules. We will explain what applies to your case.

We use session cookies to keep you logged in and preference cookies for lobby settings. You can block or clear cookies through your browser at any time, though this may affect how the lobby loads.

This policy covers your use of solts777 where our services are available. Access and the rights available to you depend on your local law and the eligible region from which you connect.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.