Reference

Our Terms, Your Account and How We Handle Both

These legal terms set out how solts777 operates, what governs your account, and what rights you hold when you use our platform. Access to our services depends on your local law and eligible regions — read these terms carefully before opening an account.

Account Terms ApplyBangladesh Eligibility RulesPrivacy and Data RightsJurisdiction-Dependent AccessContact Paths Available
solts777 Our Terms, Your Account and How We Handle Both
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to exercise a data right or need to dispute an account decision, our support team handles legal queries through the channels below. Response times vary — complex account or policy matters take longer than standard wallet queries. Having your registered mobile number and recent transaction reference ready helps us resolve things faster.

Live Chat Open the chat widget from your account dashboard to submit a legal query. Identify the issue as policy or data-related so it reaches the right team promptly.
Email Support Send detailed legal or data requests to our support email listed in your account settings. Include your registered bKash, Nagad or Rocket number for verification.
Account Help Centre The Help Centre in your account dashboard holds policy documents, data request forms and account-closure steps. Check there before raising a new ticket.
HOW WE OPERATE

Data Handling, Cookies and Account Security

We built the account and data practices below to be straightforward. Each point covers a real operational area — not a compliance checkbox. If something here conflicts with your understanding of your rights, reach out through the support channels above and we will clarify in writing.

Data We Hold We store your registered mobile number, wallet identifiers — bKash, Nagad, Rocket — and transaction history. No data is sold. Retention periods are defined in the full privacy policy.
Cookies and Session Data We use session cookies to keep your account login active and to remember wallet preferences. You can clear cookies from your mobile browser, but doing so will log you out.
Account Security Steps Every login triggers a one-time PIN sent to your registered mobile. Withdrawal requests require the same OTP verification. Never share your PIN or account password with anyone.
Your Rights and Corrections You may request a copy of your account data, ask us to correct inaccurate records or close your account at any time. Submit these requests via live chat or the support email in your account settings.

Common Questions About Our Legal Terms

These are the questions we hear most often about account terms, data rights and policy. If your question is not answered here, contact support directly — legal and data queries are handled separately from general wallet help.

Eligibility depends on your local law and eligible region. We do not confirm legality for any specific jurisdiction. Check the laws that apply to you before opening or continuing to use an account.

We store your registered mobile number, wallet identifiers such as your bKash, Nagad or Rocket number, deposit and withdrawal transaction records, and login history for security purposes.

Send a data request via live chat or the support email in your account settings. Include your registered mobile number so we can verify your identity before releasing any records.

Yes. Submit a correction or deletion request through support with your account details. We will respond in writing. Some records may be retained where required by our legal or operational obligations.

Updated terms are posted on this page. Continued use of your account after a change takes effect means you accept the updated terms. Close your account before the effective date if you do not agree.

Wallet identifiers are used only to process your deposits and withdrawals. They are not sold or shared with third parties outside of what is strictly required to complete those transactions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.